Procedures help your business stay on track with day to day tasks and ensures a smooth flow of work and activities.
There are some very simple rules to make sure your procedures do the job they’re supposed to.
Procedures provide a description of who does what, when. An SOP (or Standard Operating Procedure) characterises relationships and control measures.
It defines the roles and responsibilities to help workers “find themselves” in the business process.
Procedures clarify different decision points and provide the necessary guidance on criteria to make a decision.
When writing a procedure, make sure to answer the key questions:
To read the full article including why we need operating procedures in the first place, find the link to the bizmanualz.com webpage here